Shipping policy

SYE [Start Your Engine] - SHIPPING POLICY

Delivery zones

We deliver SYE watches all over the world and follow the guidelines of our carrier partners (GLS, UPS and DHL).

Delivery Times

In general, if you order before 12:00pm (GMT+1) we ship the same day.
We only use Express shipment partners UPS, DHL or GLS depending on the countries.
Our usual delivery times are :
- France : 24/48h
- Europe: 2/3 days
- International: 4/10 days

Delivery costs

Delivery is offered from above 200€ orders.
For orders below 200€, a participation fee will be charged:
- Europe: 5€
- International: 15€

Duties and taxes

In France and in the European Union, taxes and customs fees are included in the price of your order.

Outside the European Union, taxes and customs fees are not included. You may be subject to local duty/import taxes, if they apply. These taxes will be claimed on behalf of local customs by our express carrier prior to delivery. Unfortunately, we are unable to advise you of the amount of these charges in advance and advise you to contact the duty services in your country to obtain an estimated duty amount and the base rate of VAT. If the taxes and customs fees are not paid, your order will be returned to us.

Order tracking

At each stage of your order, you will receive an email from us including a dedicated tracking link.

Delivery issues

For any delivery issue with your order, please contact us directly from our contact page.
We will make the necessary arrangements with the carrier and will do everything possible to ensure that your order arrives safely at its destination.